Actual information
Therefore, we no longer service or replace RTU units model T707 with serial numbers below 4000.
However, we will gladly send you an offer for a swap to the new model version M717.
Maintenance work
Scheduled Maintenance work
Date | Provider | Outage |
Currently there is no maintenance work scheduled |
Outages
Date | Provider | Outage |
02.07.2019 16:20 - 22:10 UTC | Telekom Austria | Issues with roaming services which lead to outages. |
This list is not intended to be exhaustive.
The Metrilog Gateway is at your service 24/7, 365 days a year.
Documents
Document | Size |
SDI-12 Specifications | 507 kB |
Metrilog M717 DoC | 83 kB |
Metrilog M717 Quick Install | 656 kB |
Metrilog M717 User Guide | 1,1 MB |
Metrilog T707 DoC | 80 kB |
Metrilog T707 SDI Quick Install | 257 kB |
Metrilog T707 THI Quick Install | 1.49 MB |
Metrilog T707 DAV Quick Install | 392 kB |
Metrilog T707 User Guide | 3.18 MB |
Metrilog T707 SIM-Exchange | 2.74 MB |
Metrilog T110 DoC | 80 kB |
Metrilog T110 Quick Install | 445 kB |
Metrilog M512 User Guide | 2.78 MB |
We are glad to be at your service! For specific support inquiries, please send us an email at support@metrilog.com
Supported Sensors
The Metrilog units support all SDI-12 (1.3) compatible sensors as well as some proprietary protocols of different sensor/weather station manufacturers. Down below, you can find a short abstract of sensors that are already used in various projects, respectively of sensors that are SDI-12 compatible and therefore plug & play with our units:
Manufacturer | Protocol | Model (abstract) |
Acclima | SDI-12 | TDR-310S, TDR-315, TDR-315L, TDT Soil Moisture Sensor |
Apogee | SDI-12 | SP-421-SS |
AquaSpy | SDI-12 | AquaSpy |
Campbell Scientific | SDI-12 | CS215, CS451, CS230-L |
Davis Instruments | Davis | Vantage Pro 2 |
Delta-T | SDI-12 | PR2 |
EnviroPro | SDI-12 | EP100G, EP100GL |
FTS | SDI-12 | DTS-12, Radar Stage Sensor |
GroPoint | SDI-12 | Lite / Pro |
HydraWize | SDI-12 | TriBus |
Imko | SDI-12 | PICO 64 |
In-Situ | SDI-12 | RDO Pro-X, TROLL 400 |
Instromet | SDI-12 | Sun Duration Sensor |
Keller America | SDI-12 | Digilevel, 36 Xi W |
Lambrecht | Lambrecht | Tropos 112/124 |
Lufft | SDI-12 | WS100, WS200, WS300, WS301, WS302, WS303, WS304, WS310, WS400, WS500, WS501, WS502, WS503, WS504, WS510, WS600, WS601, WS700, WS800, IRS31Pro, Ventus |
Meter / Decagon | SDI-12 | Atmos 14, Teros 21 |
Microstep-MIS | SDI-12 | MSB780, MSB780X |
Ott | SDI-12 | PLS, TRH, Parsivel2, HydroLab DS5 / DS5X / MS5, Pluvio2 S / L |
Sentek | SDI-12 | EnviroSCAN |
Sommer | SDI-12 | SPA-2, IDS-20 |
Thies | Thies | TDL14, TDL16 |
Vaisala | SDI-12 | WXT510, WXT520, WXT530, WMT7000 |
Young | SDI-12 | Response One |
Due to the standardized Metrilog platform implementation of various other protocols can be done within a short period of time. Please contact us for more information.
Installation examples
SDI-12 (one sensor)
SDI-12 (multiple sensors)
This way a SDI-12 installation can be extended to numerous amounts of SDI-12 sensors. The M717 is directly power supplied by the enclousure and so power consumption is not an issue.
SDI-12 (with solar panel)
Installation with Davis console
Combination - SDI-12 and either Thies datalogger or Davis console
Lambrecht (Tropos)
Thies datalogger (TDL14/DL16)
Security and high availability matters to us!
Cellular Operators
Experience
You can find a short summary of our experiences with different operators that we have collaborated with, down below.
(Ratings are based on a scale of 1-5, where 5 is the worst and 1 is the best)
Operator | Rating | Experience |
AT&T | 2 | fast reaction time; stable network; competitive pricing |
Globe Philippines | 3 | high coverage; reliable network quality; technically ahead of other local providers |
Mobistar Belgium | 2 | invoicing system not suitable for international clients; hard to find competent personnel |
O2 | 3 | GSM network after consolidation with Eplus more stable than before; reaction time regarding support or other issues are very long and sometimes ends up taking an eternity; help desk staff often seem overworked |
Orange France | 3 | very reliable and stable network; almost no support necessary; inflexible pricing; not prepared to work directly with international customers |
Orange Luxembourg | 4 | sloppy reaction to support inquiries; price/value ratio to high |
Rogers | 2 | most cooperative network provider in Canada; flexible in dealing with international customers; pricing okay |
Smart Philippines | 4 | insecure network infrastructure can lead to SIM card abuse; network coverage insufficient; long reaction time |
Swisscom | 1 | stable network; highly qualified technical support assistance; fast reaction time; rather high prices for an online customer center |
Telekom Austria | 1 | excellent regional coverage; fast reaction times; user-friendly online customer platform; active in various countries thus offering SIM cards for worldwide use at acceptable pricing |
TIM Italy | 4 | not prepared for international customers; highest communication prices compared to other operators within the EU |
Vodafone Deutschland | 3 | unflexible data plans; activating/deactivating of SIM cards is complicated and time consuming; high network quality and performance; fast reaction times with technical inquiries |
Vodafone Romania | 2 | stable network; good ratio between price and performance; technically qualified support staff |
This list is not intended to be exhaustive. It displays an objective assessment, based on our experience with these providers over many years.
Discontinuation of various services by international operators
Mobile communication technologies are continuously being improved. Older technologies like GSM or other analog services need to be discontinued. We will continue to inform you about countries in which network operators intend to discontinue 2G and 3G services in the upcoming years.
Country | Operator | End of 2G services | End of 3G services |
Austria | A1 | 01/2035 | 2024 |
Austria | Drei | no date announced | 2024 |
Austria | Magenta | no date announced | 2024 |
Australia | Telstra | since 12/2016 | no date announced |
Australia | Vodafone | since 07/2018 | no date announced |
Belgium | Mobistar | no date announced | no date announced |
Germany | Deutsche Telekom (D1) | 06/2028 | 01/2021 |
Germany | Vodafone | estimated 2030 | 06/2021 |
Germany | O2 | no date announced | 2022 |
France | Orange | no date announced | no date announced |
France | Bouygues Telecom | no date announced | no date announced |
India | BSNL | no date announced | no date announced |
Italy | TIM | no date announced | no date announced |
Italy | Vodafone | no date announced | no date announced |
Italy | Wind | no date announced | no date announced |
Liechtenstein | Telecom | no date announced | no date announced |
Luxembourg | Orange | no date announced | no date announced |
Netherlands | T-Mobile | 11/2020 | no date announced |
Netherlands | KPN | 01/2021 | no date announced |
Norway | Telenor | 2025 | 2020 |
Switzerland | Swisscom | 12/2020 | 2025 |
Switzerland | Salt | 12/2020 | no date announced |
Switzerland | Sunrise | 01/2022 | no date announced |
United Kingdom | Vodafone | no date announced | 2021/2022 |
USA | AT&T | since 01/2017 | 02/2022 |
USA | T-Mobile | 12/2020 | 02/2022 |
USA | Verizon | 12/2019 | 12/2020 |
Please note, it is also possible that some mobile operators will still have their 2G/3G networks in operation but no service or maintenance work will be conducted.
This information is only meant to give you a brief overview. This list does not claim to be exhaustive. Metrilog cannot guarantee the accuracy and completeness of his data. All information is provided without guarantee.
Metrilog - over 10 years of experience in data communication systems
Frequently Asked Questions (FAQ)
Machine to Machine
Products and Services
Technical data
Form factor | 145-pin LGA | |
Frequency bands | LTE (FDD): B1, B2, B3, B4, B5, B7, B8, B20 DC-HSPA+/HSPA+/HSPA/UMTS : B1,B2,B5,B8 EDGE/GPRS/GSM: 850/900/1800/1900 MHz |
|
Data transmission rate | DC-HSPA+ :Downlink:42 Mbps, Uplink: 5.76 Mbps LTE FDD: Downlink:150 Mbps, Uplink: 50 Mbps @Bandwidth 20M (CAT4) |
Your opinion matters to us!
AVAILABILITY OF OUR GATEWAY SERVICES
Monitoring
In case of an interruption a technician will immediately take the necessary steps to restore services.
Technical consulting
Return of merchandise and warranty
ROMs are only accepted if you fill out the attached form. You will get an RMA number which is displayed on the outside of the package that you send to us.
Please note that merchandise returns without RMA number are not accepted.
SUPPORT
Within the scope of our standard service agreement, our team is available to handle your requests from Monday to Friday during working hours from 9 am to 6 pm.
Agreements beyond this standard might be negotiated.
Office hours
Monday - Thursday
09:00 am - 05:30 pm
Friday
09:00 am - 2:00 pm
Call us
+43 1 890 1236 - 0